Insurance Giant Probes Client Fraud

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By Staff Reporter WINDHOEK Metropolitan Namibia has announced that it is carrying out an investigation into alleged fraudulent activities involving Metropolitan Namibia clients that have old Channel Life Masterplan policies. The company says that at this stage it suspects that a number of former Channel Life clients that were incorporated into Metropolitan Namibia with its acquisition of Channel Life Namibia in 2004 submitted false hospital claims in 2003 and 2004. A statement from the company says that its investigation has revealed that the suspected policyholders attached false hospital and medical documents to their claims. These documents originated from the Oshakati State hospital, Katutura State Hospital and Onandjokwe Lutheran Hospital, and documents from other hospitals could be involved, the statement reads. Criminal cases have already been registered with the Namibian Police against those policyholders suspected of fraud at police stations in the regions where the fraud occurred for further investigation and possible prosecution. Metropolitan however stressed that the figure of N$2.4 million reported in another English-language daily should not be accepted as correct. The company said it had not yet confirmed the exact figure involved, and that it believed the actual amount will be much lower than this. The company further stressed that no staff members of Metropolitan Namibia or the former Channel Life Namibia were currently implicated in the fraud. “Metropolitan Namibia has adopted a zero-tolerance policy against any fraud or unethical behaviour and regards this matter as very serious,” the company said. It requested staff and clients to report any suspicion of fraudulent activities against the company to its toll-free line on 0800 00 00 77.